REFUND POLICY
1) PURPOSE
Purpose of this Refund Policy is to provide a clear process for our enrolled customers who wish to request a refund for a course or program offered by Leaderforge Learning Solutions Private Limited (hereinafter referred to as “LLS”).
2) REFUND
LLS offers refunds for unconsumed sessions in case of individual or 1:1 enrollments subject to the below terms -
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Request for refund is initiated prior to the completion of 5 sessions post enrollment
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Processing fee of 10% will be charged on enrollment amount for any refund request processed
Request for refund should be sent to customer.support@unbox-education.com. Refund processing time is 15 business days.
Enrollments for group classes and Health Unbox-ED are not eligible for refunds.
3) FORFEITURE
In cases of individual or 1:1 enrollments you can reschedule or cancel a session by informing the instructor over email with a cc to customer.support@unbox-education.com at least 60 minutes prior to the start of the session. No show for a session without a prior intimation as outlined above will be deemed to be a completed session
In cases where the enrolled student or parent is not reachable for 3 months from the date of the last attended session, LLS would be entitled to forfeit the amount pertaining to unconsumed sessions.
4) CONTACT US
If there are any questions regarding the Refund Policy you may contact us on
customer.support@unbox-education.com.